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Forum Discussion
aacnet76
Jul 24, 2018Aspirant
JGS516PE led lights no working
hi i got the JGS516PE switch, it is working, internet and POE cameras, but none of the lights are ON
there are no buttons on anywhere of the switch to turn them on, neither the utility, it has ...
- Jul 24, 2018
Must be a well-kept secret ....:
myNetgear -> My Support -> [Contact Support] -> Replace my defective product -> select the switch from the product list -> you will get a contact information -> provide some descriptive text ...
schumaku
Jul 24, 2018Guru - Experienced User
Reads like faultly or breaking hardware. Check warranty status, especially if you are the original buyer of a factory new (non-refurbished) device via my.netgear.com
aacnet76
Jul 24, 2018Aspirant
i did that, here is the funny part, hardware still under warranty, but i dont have EMAIL, CHAT or phone support.
any idea how should i proceed?
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