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Teenet's avatar
Teenet
Guide
Jan 05, 2017
Solved

Netgear GS116 v2 16 port switch Power led blinks

Hi, I just received a new Netgear GS116 v2 16 port switch, unpacked it and connected it to the power supply and to a network cable. Immediately I found out that the power led on the switch is blin...
Troubleshooting
  • JohnRo's avatar
    JohnRo
    Jan 06, 2017

    Hi Teenet, 

     

    There must be something wrong with the power supply, it could be grounded or damaged. You can also contact our support team to get a free power supply replacement. 

     

    Thanks, 

Teenet's avatar
Teenet
Guide
Jan 05, 2017
Hi JohnRo,

Thanks a lot for your quick reply!
I really appreciate it.

When I mean reset I refer to the reset button on it that needs to be pressed using a paper clip.
It is a smart switch.
The LED blinks a green light quickly. After letting it "rest" overnight unplugged, I tried to connect it again and now it stays solid.
What could be the problem?
Is it possible that there is a problem with the power adapter?

Thanks again!
  • JohnRo's avatar
    JohnRo
    NETGEAR Employee Retired
    Jan 05, 2017

     

    Hi Teenet, 

     

    There might be a little mistake with the model number you have posted since the GS116v2 is NOT a smart switch. Can you please PM me the serial number of your device so that we can identify the correct model number? I cannot give recommendations for now since I am unsure on what model you are working on. 

     

    Thanks, 

    • Teenet's avatar
      Teenet
      Guide
      Jan 05, 2017

      Oops, my bad... It's the Netgear Prosafe GS116Ev2...

      Do you still need me to PM you the s/n ?

       

      Thanks again! :smileyhappy:

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired
        Jan 05, 2017

        Hi Teenet, 

         

        That's okay. :)  I know some of these models are a bit confusing, no need to PM the serial number. I suggest installing the ProSAFE Configuration Utility and see if the switch will be detected. The power LED should be solid and the Ethernet lights should blink if there's an activity. 

         

        Thanks, 

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