NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cdrose
Aug 07, 2024Aspirant
NETGEAR MS305 & Virgin Media Hub 5 - No internet (2.5GbE)
Hi everyone, Recently received my MS305 switch. Plugged it into my current working setup and now getting no internet. - VM Hub5 2.5GbE output to MS305 port 5 (Cat7) - MS305 port 4 to my PC (Cat...
FURRYe38
Aug 07, 2024Guru - Experienced User
Try port 1 from the MS305 to the ISP modem?
Power off the gateway modem off for 30 seconds then back ON?
- cdroseAug 08, 2024AspirantThis didn't work unfortunately.
I read a post on the Virgin Media forums that they had an issue with their 2.5 port on their router and disabled "802.03az (Energy Efficient Ethernet)" on their switch.
Assuming I can't do this as it's unmanaged.
I've plugged the switch into a 1GbE port on the router now and it works fine. So clearly it seems there's an issue with my router port.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!