Prosafe GS108v4 Switch

I purchased a GS108v4 switch back in October 2017.  The last few weeks I have noticed that the switch starts acting up and I need to reboot it.  I have needed to reboot it once a day for the last 2 days to get it to stop lagging while I am gaming.  I was trying to contact support, but that is such a PITA on Netgear's website I decided to come here to ask a few questions.  I purchased the Netgear switch because of it's lifetime warranty.  How in the hell do I palce a warranty claim, since I cannot speak to anyone at Netgear?  There should be no reason this switch should be failing after just 6 months of use.  I do not have a ton of data running through it.  If it is this much of a pain to get support for a lifetime warranted device this will be the LAST Netgear product I purchase.