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Forum Discussion
Kostyaf
Nov 20, 2018Follower
Activation Error
Hi
License 4d4f4a-734356-683032-xxxxxx was applied to my laptop.
I upgraded my laptop to a new model with Win10, and now I can not activate the license.
"Activation not completed. Activation E...
- Nov 22, 2018
I just read your message. Is there a software firewall or anti-virus application that is installed on your Windows 10 laptop? If yes, you might need to create a rule to allow the NETGEAR VPN Client Professional Software to activate or you may want to uninstall the software firewall or anti-virus application.
The article below seems related to your concern. Kindly follow the steps indicated:
https://kb.netgear.com/22190/Error-when-activating-VPN-Client-software-on-Windows-8
Regards,
DaneA
NETGEAR Community Team
DaneA
Nov 20, 2018NETGEAR Employee Retired
Hi Kostyaf,
Welcome to the community! :)
Your VPN license key needs to be reset. Kindly send me the following below via private message:
a. the exact VPN license key that needs to be reset
b. e-mail address that was used when you have registered the VPN license key
Regards,
DaneA
NETGEAR Community Team
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