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Forum Discussion
Kostyaf
Nov 20, 2018Follower
Activation Error
Hi
License 4d4f4a-734356-683032-xxxxxx was applied to my laptop.
I upgraded my laptop to a new model with Win10, and now I can not activate the license.
"Activation not completed. Activation E...
- Nov 22, 2018
I just read your message. Is there a software firewall or anti-virus application that is installed on your Windows 10 laptop? If yes, you might need to create a rule to allow the NETGEAR VPN Client Professional Software to activate or you may want to uninstall the software firewall or anti-virus application.
The article below seems related to your concern. Kindly follow the steps indicated:
https://kb.netgear.com/22190/Error-when-activating-VPN-Client-software-on-Windows-8
Regards,
DaneA
NETGEAR Community Team
DaneA
Nov 20, 2018NETGEAR Employee Retired
Hello Kostyaf,
I'm glad to inform you that your VPN license key has been reset. Kindly try to activate it on your Windows 10 laptop.
If ever you were able to successfully activate your VPN license and if ever you have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
- DaneANov 21, 2018NETGEAR Employee Retired
Hello Kostyaf,
I got your message and I'm happy to inform you that the VPN license key has been reset. Kindly try to activate it on your Windows 10 laptop.
If ever you were able to activate the VPN license successfully and if ever you have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,DaneA
NETGEAR Community Team
- DaneANov 22, 2018NETGEAR Employee Retired
I just read your message. Is there a software firewall or anti-virus application that is installed on your Windows 10 laptop? If yes, you might need to create a rule to allow the NETGEAR VPN Client Professional Software to activate or you may want to uninstall the software firewall or anti-virus application.
The article below seems related to your concern. Kindly follow the steps indicated:
https://kb.netgear.com/22190/Error-when-activating-VPN-Client-software-on-Windows-8
Regards,
DaneA
NETGEAR Community Team
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