Forum Discussion

Follower

Nov 20, 2018

Solved

Activation Error

Hi License 4d4f4a-734356-683032-xxxxxx was applied to my laptop. I upgraded my laptop to a new model with Win10, and now I can not activate the license. "Activation not completed. Activation E...

Software & Apps

DaneA
Nov 22, 2018
@Kostyaf,

I just read your message. Is there a software firewall or anti-virus application that is installed on your Windows 10 laptop? If yes, you might need to create a rule to allow the NETGEAR VPN Client Professional Software to activate or you may want to uninstall the software firewall or anti-virus application.

The article below seems related to your concern. Kindly follow the steps indicated:

https://kb.netgear.com/22190/Error-when-activating-VPN-Client-software-on-Windows-8

Regards,

DaneA

NETGEAR Community Team

DaneA

NETGEAR Employee Retired

Nov 21, 2018

Hello Kostyaf,

I got your message and I'm happy to inform you that the VPN license key has been reset. Kindly try to activate it on your Windows 10 laptop.

If ever you were able to activate the VPN license successfully and if ever you have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

Regards,

DaneA

NETGEAR Community Team

DaneA

NETGEAR Employee Retired

Nov 22, 2018

@Kostyaf,

I just read your message. Is there a software firewall or anti-virus application that is installed on your Windows 10 laptop? If yes, you might need to create a rule to allow the NETGEAR VPN Client Professional Software to activate or you may want to uninstall the software firewall or anti-virus application.

The article below seems related to your concern. Kindly follow the steps indicated:

https://kb.netgear.com/22190/Error-when-activating-VPN-Client-software-on-Windows-8

Regards,

DaneA

NETGEAR Community Team