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Forum Discussion
BrendanM
Sep 26, 2024NETGEAR Expert
BR200 & BR500 Insight connectivity issue
There is currently a problem which is causing BR200 and BR500 devices to disconnect from Insight. NETGEAR are urgently working on a firmware fix to address this problem. When the fix is available, du...
JEDIV
Sep 27, 2024Apprentice
When I just tried to upload the new image, I got the message "400 Bad Request - This server does not support the operation requested by your client"
I tried two different browsers to login to the local UI browser page for the BR500.
Any thoughts?
I was hoping that this update would solve the cloud connectivity problem, but I can't seem to get the update loaded.
c3po2
Sep 27, 2024Apprentice
Which browser were you using? Could you please try different browser or incognito mode to see if problem persists?
- bhinkstonSep 27, 2024Tutor
I used Firefox if that's helpful at all for this thread. Worked just fine.
-Brent
- JEDIVSep 27, 2024Apprentice
Sorry there were two different threads. I was piggybacking on two different ones without thinking. Things seemed to have finally resolved themselves.
1. I used Edge that finally worked for me. Brave and Firefox did not.
2. After the first reboot with the new firmware the CPU usage was way to high.
3. After a second reboot the CPU usage went back down to normal and cloud access and Insight Management is now functional again.
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