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Forum Discussion

BretD's avatar
BretD
Administrator
Oct 30, 2019

BR500 Connectivity Issue - Subscribe Here for Updates

Dear NETGEAR BR500 customers, Over the past two weeks we have experienced extreme instability with our VPN cloud ecosystem. We believe it is due to the scale of customer base combined with our desi...
Troubleshooting
BretD's avatar
BretD
Administrator
Oct 30, 2020

10:00AM, Friday, Oct 30, 2020, PDT.

 

External notes:

VPN service is operational.

BretD's avatar
BretD
Administrator
Nov 02, 2020

10:30AM, Sunday, Nov 1, 2020, PDT.

 

External notes:

Some VPN Stability is being experienced. We are working on the issue.

  • BretD's avatar
    BretD
    Administrator
    Nov 02, 2020

    10:30AM, Monday, Nov 2, 2020, PDT.

     

    External notes:

    VPN service is operational.

    • BretD's avatar
      BretD
      Administrator
      Nov 04, 2020

      Update 11/4 10:24AM

      BR500 VPN System is currently experiencing issues. Please visit https://status.netgear.com/ for updates.

      • BretD's avatar
        BretD
        Administrator
        Nov 04, 2020

        1:30PM, Wednesday, Nov 4, 2020, PDT.

         

        External notes:

        VPN service is operational.

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