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Forum Discussion
BR500 reset to factory defaults after power outage
I've had the BR500 for more than a year now (and I know because I had to buy a new Insight License!!!, but that is another annoyance). Yesterday, we had two or more quick power outages, where the...
Hello,
Can you confirm if the device is being managed by Insight?
yes, managed by insight
Hello,
If you can, can you go to IPOFDEVICE/support.html on the BR500 and enable Secure Diagnostics Mode, once enabled can you send me a private message with the port number. I can log into the back end of the system to see what is causing the configuration to be lost.
What the solution for this problem ?
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