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Forum Discussion

tetrawest's avatar
tetrawest
Apprentice
Oct 24, 2020

BR500 reset to factory defaults after power outage

I've had the BR500 for more than a year now (and I know because I had to buy a new Insight License!!!, but that is another annoyance).   Yesterday, we had two or more quick power outages, where the...
MrJoshW's avatar
MrJoshW
NETGEAR Employee Retired
Oct 26, 2020

Hello,

 

Can you confirm if the device is being managed by Insight?

tetrawest's avatar
tetrawest
Apprentice
Oct 26, 2020

yes, managed by insight

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