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Forum Discussion
DCrusher
Jul 11, 2017Aspirant
Drops internet connections FVS318N with the newest firmware
Well after updating to the newest firmware. This has turned in to a nightmare. I can't remember how long I've had it but I've always had to reboot it maybe once or twice a week for losing the WIFI...
JohnC_V
Jul 14, 2017NETGEAR Employee Retired
Hi DCrusher,
Have you tried resetting it to factory default and try to connect if it will work on default settings? If yes then this might probably a hardware issue already. Please create a chat / case online on NETGEAR support and if ever the device is still under warranty, an online replacement will be provided.
Regards,
- DCrusherJul 18, 2017Aspirant
Yes I have update the firmware and reset it. Now I just have to renter thing and right now I'm going to run it as a TESTING next to the D-Link. As for warranty you don't have to worry about that it's 2 or 3 years old. I just very happy you helped because I'll try anything to get my netgear back up my D-Link is great but speed is lacking. Thank You.
- JohnC_VJul 18, 2017NETGEAR Employee Retired
That's great! Let me just remind you that your device has a lifetime hardware warranty. Please keep us posted on this one.
Regards,
- DCrusherJul 19, 2017Aspirant
I didn't know that. thank you. I have one question before I upgraded or down grade another words before I started messing with this thing I made a backup CFG file do you think for any reason that if I restore from that CFG file that there would be anything in it to mess it up. I have it up and running with the newest firmware and reset it so it cleared everything out and then I restored it with the backup CFG file and it running right now. Like I said before I'm running right next to the D-Link with a different SSID name and this IPad is connected to it right now. So this weekend I'll added some more to it and see if it messes up again. Once again Thank You
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