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rmustard's avatar
rmustard
Aspirant
Sep 11, 2012

eprint issue thru FVS318v3

Using printer's embedded web services 'enable' function, eprint capability for HP Laserjet Pro 400 M401n with unable to get thru FVS318v3 router (BTW: VPN not turned on). Per HP's instructions, have already forwarded ports 443, 5222, 5223 to printer (which has a static home network IP of 192.168.0.13).

Firewall functioning as DHCP (duh), and had already updated firewall to latest firmware (v3.0_28).

Per HP Support, firewall is blocking 'something'.

Used PFPort Checker to confirm 5223 is being blocked (even though router rule/service is set to forward along), while all other ports above are showing as not blocked. Have removed forward, reboot, re-forward, etc multiple times.

Assistance requested. thanks much!

4 Replies

  • Router is EOL. You probably won't get this to work and will have no other recourse than to replace it. You probably need a router with UPnP capabilities.
  • Hi adit,

    Care to provide other insight? The first item in the router's Lan IP Setup tab is "enable UPnp" and I've always had it enabled.
  • My bad, didn't think that old router had it. What is the Remote Management port of the router? Did you configure the Services with TCP, UDP or TCP/UDP? Default gateway setup on the printer? Read my LAN Subnets NOT to Use tutorial as well (nothing to do with your issue).
  • Remote Management: not enabled - ever

    Services configured with TCP/UDP -- and port forwarding for the printer are set up as the priority order rules (i.e. #1, #2... positions)

    Default gateway setup on the printer points directly to router (192.168.0.1)

    BTW: as briefly noted above, this is a home install. At the time of purchase I urgently needed to replace my prior Linksys unit and this was the only 8-port item 'on the shelf' at BestBuy. Wasn't looking for anything fancy, having VPN (never turned on), etc. Just needed a replacement that evening..... ugh....

    Thanks mate.

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