NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MattOfAllTrades
Sep 27, 2016Aspirant
FVS318G does not respond on default address
Hi. I have recently acquired an FVS318G and reset it to it's factory default settings. Unfortunately it does not respond when I connect my laptop to it (laptop configured with IP 192.168.1.2) and try...
JohnRo
Sep 28, 2016NETGEAR Employee Retired
Hello MattOfAllTrades,
Welcome to the community!
Did you test using ping? If you put the router back to factory defaults it will have its DHCP enabled automatically, there is no need for you to assign a static IP on your laptop. Here's what you can check:
- Disable the firewall/anti-virus on your laptop.
- Perform a ping test.
If this will not work, perform a factory reset using this procedure:
- While the router is on, push and hold the reset button for 30 seconds.
- Continue holding the reset button and turn off the router, do this for another 30 seconds.
- Turn on the router, continue to hold the reset button for 30 seconds more.
- Let the router boot normally.
Let us know if this helps.
Thanks,
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!