HiI just installed a fvs318gv2 at a clients officereally simple setup, but for some reason it works for a while (15-20min) and then stops passing traffici upgraded the firmware to the lastest after restart it works for awhile and then stops again any ideas anybody

Hi verax99, Welcome to the community! :) Kindly answer the questions below: a. How is everything connected? Kindly post an image or screenshot of your detailed network setup. b. Did you perform a factory reset the FVS318Gv2 after successfully upgraded the firmware? If not yet, it is recommended to perform a factory reset to the FVS318Gv2 after doing a firmware upgrade then reconfigure it from scratch. c. Do you have a DSL or cable internet connection? I look forward to your response. Regards, DaneA NETGEAR Community Team

Hi!I Have the same Problem with my FVS 318G.After 2- 3 hours the Router stops Traffic to the Internet. The Local Network is still working.The Routers Wan Port is replying to Ping´s from the Internet.After restarting the connected Cable modem (router is still powerd on) everthing is fine for the next 2-3 hours... i`ve done Firmware Update and Factory Reset already.The FVS 318 is about a Month routing my Network. ´till now everything was fine...

Hi Tintifax78, Welcome to the community! :) Kindly answer the questions below: a. Have you tried to connect a PC directly to your cable modem and check if the internet connection is fine? b. Since you mentioned that everything was fine before, are there any changes made on your existing network such as have you upgraded your internet subscription with your Internet Service Provider? c. What is the behavior of the WAn port LED light of the FVS318G? I look forward to your response. Regards, DaneA NETGEAR Community Team

Hello! Thnx for the fast response! - PC on Cable Modem is working-there were no changes - no firmware update on the FVS, nor any changes from the ISP (thats the couriosity)- the Activity LED is flashing about 3 times a second - (if I disconnect all the lan cables - activity LED still keeps flashing) What i´ve done in the meantime: I´ve changed the MTU Size from 1500 to 1492 bytes - after apply the changes on the FVS the Internet Connenction was working!Still the Activity LED on the WAN Port keeps flashing - even if i disconnect all lan Cables....Thanx!

Hello ... again!Short update:Change the MTU doesn´t work. The Internet is up for 3 to 4 hours. Then it stops again. Each time I turn the MTU package size down (actual i´m on 1430) and apply the new settings, it takes about 10 sec. an the Internet Connection is up again. WIthout rebooting Router or Modem....I don´t know, what the erroer could beThanks!

fvs318g stops passing traffic | NETGEAR Communities

14 Replies

DaneA
NETGEAR Employee Retired
Feb 08, 2016
Hi verax99,

Welcome to the community! :)

Kindly answer the questions below:

a. How is everything connected? Kindly post an image or screenshot of your detailed network setup.

b. Did you perform a factory reset the FVS318Gv2 after successfully upgraded the firmware? If not yet, it is recommended to perform a factory reset to the FVS318Gv2 after doing a firmware upgrade then reconfigure it from scratch.

c. Do you have a DSL or cable internet connection?

I look forward to your response.

Regards,

DaneA

NETGEAR Community Team
- Tintifax78
  Aspirant
  Feb 16, 2016
  Hi!
  
  I Have the same Problem with my FVS 318G.
  After 2- 3 hours the Router stops Traffic to the Internet. The Local Network is still working.
  The Routers Wan Port is replying to Ping´s from the Internet.
  After restarting the connected Cable modem (router is still powerd on) everthing is fine for the next 2-3 hours...
  
  i`ve done Firmware Update and Factory Reset already.
  The FVS 318 is about a Month routing my Network. ´till now everything was fine...
  - DaneA
    NETGEAR Employee Retired
    Feb 16, 2016
    Hi Tintifax78,
    
    Welcome to the community! :)
    
    Kindly answer the questions below:
    
    a. Have you tried to connect a PC directly to your cable modem and check if the internet connection is fine?
    
    b. Since you mentioned that everything was fine before, are there any changes made on your existing network such as have you upgraded your internet subscription with your Internet Service Provider?
    
    c. What is the behavior of the WAn port LED light of the FVS318G?
    
    I look forward to your response.
    
    Regards,
    
    DaneA
    
    NETGEAR Community Team

Forum Discussion

fvs318g stops passing traffic

14 Replies

Related Content

RS700 - passing L2TP traffic to internal server

Trunk cannot pass untagged traffic

R6220 Can not pass 1Gig Traffic

Circle Pass Code Help and Information

Can't load switch web interface, it doesn't return pings, but still passes network traffic

NETGEAR Academy

ProSupport for Business