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Forum Discussion
Nolantech
Apr 18, 2016Aspirant
fvs318gv2 loosing intenet, HTB: quantum of class 10001 is big consider r2q change
I have several VPN firewalls that loose internet connection intermittenly. The log shows this, HTB: quantum of class 10001 is big consider r2q change. Also could show 11024 instead of 10001 or both. ...
- Jan 06, 2017
Thanks for posting the info about the MTU change. We've been having a similar issue for weeks, I adjusted the MTU size from default (1500) to 1492 a couple of days ago after seeing this and I haven't had an outage since. I am seeing some new messages in the logfile though, about every two hours I get something like:
Fri Jan 6 15:40:06 2017((GMT-0600)) [FVS336GV3][Kernel][KERNEL] Port 0 receive error code 4, packet dropped
Fri Jan 6 15:40:06 2017((GMT-0600)) [FVS336GV3][Kernel][KERNEL] Port 0 receive error code 4, packet droppedDoes anyone know what "error code 4" means and whether it's anything to be concerned about?
JohnRo
Apr 19, 2016NETGEAR Employee Retired
Hello Nolatech,
Welcome to the community!
We'd like to get some more details for us to identify the issue. I have listed some questions below:
- What is the firmware version currently installed on the FVS318Gv2?
- Do you have QoS configured on the FVS318Gv2?
- What changes have you made before you experienced the issue?
- Do you lose the internet connection only when VPN is connected?
- Do you have firewalls rules setup?
Looking forward to your response.
Thanks,
Nolantech
Apr 28, 2016Aspirant
Thank you for your reply.
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