NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BPR
Jan 13, 2017Aspirant
FVX538 - Broken ... anyone know where to get replacement motherboard?
Not sure of Hardware version. Bought two of these FVX538 routers a 10 years ago ... was told they were Version 2. Label on bottom of case says Version 2.
But, neither worked reliably with most recent firmware images ... only with version 3.05 - 28.4 (highest version recommended for Hardware Version 1) AND ... I just opened up the case of the router that failed and found the motherboard is a Version A1.
But, if there is a replacement motherboard with the most recent hardware version available I would like to find the selling price & total cost to have it shipped to me.
Does anyone know if there are parts availalbe for older Netgear products?
6 Replies
- JohnRoNETGEAR Employee Retired
Hello BPR,
Welcome to the community!
As far as I know we do not sell parts unless they are considered as accessories (SFP modules, antennas, etc.). We do not sell these internals parts and we do not recommend opening the unit since it will void the lifetime warranty of the unit. If ever there are parts being sold, they are from refurbished or used units.
Thanks,
- BPRAspirant
Thank you JohnRo!
Warranty ... ah, well these are refurbished units with a 30 day warranty ... bought sometime around 2006.
One still works, but the second one stopped working a year or two ago. I opened it up to see if there was anything that I might be able to do to fix it. Looks like only two easily replaceable parts ... the Power supply (still good) and the PC board ... which I probably can't get now. But, maybe someone else has one with a broken Power supply?
I'll wait to see if anything can be done to fix it ... and throw it out if it looks like it can't be fixed ... in a few more weeks. :)
- DaneANETGEAR Employee Retired
BPR,
If ever you decide to replace the old FVX538 and check on the NETGEAR ProSAFE VPN Firewall Routers available in the market today, let me just share you the data sheet here. It shows the specifications and comparison of the FVS318Gv2, FVS336Gv3, SRX5308 and FVS318N.
Regards,
DaneA
NETGEAR Community Team
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!