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Forum Discussion
leetal
Jul 17, 2017Follower
FVX538 Firmware upgrade issues
So i know this firewall is REALLY old now, but i'm having great issues finding old firmware files for the FVX538v2. The problem is that my unit is new from box and it has a firmware version of 1.6.44...
DaneA
Jul 18, 2017NETGEAR Employee Retired
Hi leetal,
Welcome to the community! :)
As far as I have checked my resources, both FVX538v1 and FVX538v2 (v = version) have an initial firmware of v3.x.x.
What is the serial number of your FVX538? Kindly send me a photo of the serial number of your FVX538 labeled on the device itself via a private message for verification.
Regards,
DaneA
NETGEAR Community Team
DaneA
Jul 19, 2017NETGEAR Employee Retired
I got your private message and found out that the serial number of your FVX538v2 you have provided is already registered to another person. Also, I inquired your concern to the higher tier of NETGEAR Support and there are no older firmware versions for the FVX538v2 that they have found other than what is posted here.
Regards,
DaneA
NETGEAR Community Team
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