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Hwayoung's avatar
Hwayoung
Initiate
Jul 05, 2018
Solved

How to open ports on SRX5308

Hi,   I was recently requested to open 3 ports for CCTVs. So I said YES with confidence as I expericed for a Synology NAS.   First, I created a serivce, and added it to inbound/outbound rules...
Hardware
  • DaneA's avatar
    DaneA
    Jul 05, 2018

    Hi Hwayoung,

     

    Welcome to the community! :) 

     

    Kindly answer the questions below:

     

    a. Is the SRX5308 set as the main router wherein the Public WAN IP address is registered to it?  

    b. Do you have access to the settings CCTV cameras to double check if it is using the port numbers you have opened on the SRX5308?

    c. How is everything connected?  Are the CCTV cameras directly connected tot he SRX5308?  It would be best if you post an image or screenshot of your detailed network setup.

     

    Let me share the link below as reference guide:

     

    Inbound Rules Examples

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

DaneA's avatar
DaneA
NETGEAR Employee Retired
Jul 05, 2018

Hi Hwayoung,

 

Welcome to the community! :) 

 

Kindly answer the questions below:

 

a. Is the SRX5308 set as the main router wherein the Public WAN IP address is registered to it?  

b. Do you have access to the settings CCTV cameras to double check if it is using the port numbers you have opened on the SRX5308?

c. How is everything connected?  Are the CCTV cameras directly connected tot he SRX5308?  It would be best if you post an image or screenshot of your detailed network setup.

 

Let me share the link below as reference guide:

 

Inbound Rules Examples

 

 

Regards,

 

DaneA

NETGEAR Community Team

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired
    Jul 09, 2018

    Hwayoung,

     

    I just want to follow-up on this.  We’d greatly appreciate your feedback.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

  • Hwayoung's avatar
    Hwayoung
    Initiate
    Jul 10, 2018

    Dear DaneA,

     

    I really appreciate your help.

     

    I found myself what was blocking opening ports. I used to use 192.168.1.18 / 8112 ports.

    And CCTV service provider told me they needed to change its IP address to 192.168.1.80. So I added the same rule, but I did not remove the old rules. So I think this might confilct opening port.

     

    I have resolved this issue by removing the old rule, and now everything is okay.

     

    I really appreciate your rapid feedback.

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