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Forum Discussion
BGy
Nov 28, 2016Tutor
IPSec VPN Connection lost
My client is a Netgear Prosafe VPN Client Lite 6.4 (Windows 10 Prof x64) and I connect to a FVS336Gv3 firewall in the office.I can connect usually without any problem, I can open a Windows Remote Des...
BGy
Dec 07, 2016Tutor
I found something something. In my prevoius comment the time of loosing connection was 10:05:00. And at the beginning of the log I found this:
20161207 09:13:06:804 Default (SA CTC-ctc-P2) is opening. 20161207 09:13:07:847 Default (SA CTC-P1) SEND phase 1 Main Mode [SA] [VID] [VID] [VID] [VID] [VID] 20161207 09:13:07:964 Default (SA CTC-P1) RECV phase 1 Main Mode [SA] [VID] [VID] [VID] 20161207 09:13:07:974 Default (SA CTC-P1) SEND phase 1 Main Mode [KEY_EXCH] [NONCE] [NAT_D] [NAT_D] 20161207 09:13:08:201 Default (SA CTC-P1) RECV phase 1 Main Mode [KEY_EXCH] [NONCE] [NAT_D] [NAT_D] [VID] 20161207 09:13:08:210 Default (SA CTC-P1) SEND phase 1 Main Mode [HASH] [ID] [NOTIFY] 20161207 09:13:08:482 Default (SA CTC-P1) RECV phase 1 Main Mode [HASH] [ID] 20161207 09:13:08:482 Default phase 1 done: initiator id local.com, responder id xxxxxxxxxxx.dnsalias.com 20161207 09:13:08:483 Default (SA CTC-P1) renewal in 3088 seconds (10:04:36)
"renewal in 3088 seconds (10:04:36)" The renewal time is the exact time of loosing connection. Something goes wrong about renewal...
Thanks,
Gyula
BGy
Dec 07, 2016Tutor
And one more thing: I noticed that I have 3 active SA in firewall with 3 different IP addresses.The last one (ends with 105) is my current IP, the two line above it are my earlier ones. But the Tx amount are the same. The DPD shouldn't kill earlier ones?
Thanks,
Gyula
- Dan_ZDec 08, 2016NETGEAR Expert
Hi Gyula,
Thanks very much for your information!
I reproduced this case. If vpn client close abnormally(for example,close tunnel without clicking close tunnel button),
after reconnecting vpn ,will display tunnel connection is normal, but the traffic can't pass through.
If that happens,you can use the following two ways to reconnect:
(1)On VPN Client,use "close tunnel" button close the tunnel firstly,then reconnect the tunnel.
(2)Go to device "VPN->Connection Status->IPSec VPN Connection Status",disconnect the tunnel firstly,then reconnect the tunnel.Thanks,
Dan
- BGyDec 13, 2016Tutor
Hi Dan_Z,
thank you very much for your answer. If I try to reconnect I can, but I no longer access remote LAN.
As I see P2 renewals works without any problem (after every approx. 1000 seconds), but after the first P1 renewal (approx. 3400s) something goes wrong, after it client can't access remote LAN.
To debug this I specified in VPN Client at "Traffic verfication after tunnel opened" an IP address.
20161213 09:11:11:573 TIKEV1_OLDTGBIKE IKEv1 traffic: no response from 192.168.11.10 (error 11010) 20161213 09:11:30:581 Default (SA CTC-P1) SEND Informational [HASH] [NOTIFY] type DPD_R_U_THERE 20161213 09:11:30:620 Default (SA CTC-P1) RECV Informational [HASH] [NOTIFY] type DPD_R_U_THERE_ACK 20161213 09:11:32:073 TIKEV1_OLDTGBIKE IKEv1 traffic: no response from 192.168.11.10 (error 11010) 20161213 09:11:40:644 Default (SA CTC-P1) RECV Informational [HASH] [NOTIFY] type DPD_R_U_THERE 20161213 09:11:40:645 Default (SA CTC-P1) SEND Informational [HASH] [NOTIFY] type DPD_R_U_THERE_ACK 20161213 09:11:53:072 TIKEV1_OLDTGBIKE IKEv1 traffic: no response from 192.168.11.10 (error 11010) 20161213 09:12:10:081 Default (SA CTC-P1) SEND Informational [HASH] [NOTIFY] type DPD_R_U_THERE 20161213 09:12:10:121 Default (SA CTC-P1) RECV Informational [HASH] [NOTIFY] type DPD_R_U_THERE_ACK 20161213 09:12:13:572 TIKEV1_OLDTGBIKE IKEv1 traffic: no response from 192.168.11.10 (error 11010) 20161213 09:12:34:072 TIKEV1_OLDTGBIKE IKEv1 traffic: no response from 192.168.11.10 (error 11010) 20161213 09:12:40:074 Default (SA CTC-P1) SEND Informational [HASH] [NOTIFY] type DPD_R_U_THERE 20161213 09:12:40:117 Default (SA CTC-P1) RECV Informational [HASH] [NOTIFY] type DPD_R_U_THERE_ACK
What can causes that DPD works but I can't access remote LAN?
Thanks,
Gyula
- Dan_ZDec 14, 2016NETGEAR Expert
Hi Gyula,
Did you tried delete the vpn policy,then recreate it on FVS336Gv3?
If not,please do it,then check whether still have the same issue.Thanks
Dan
- BGyJan 02, 2017Tutor
I tried it, unfortunately I still have the same issue.
Thanks
Gyula
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