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Forum Discussion
fred339
May 30, 2020Tutor
Losing WAN connectivity frequently
We have been running this FVS336Gv2 for quite some time with no trouble. Recently, the ISP changed the modem and, since then, we've been losing connectivity. The only solution so far is to reboot t...
DaneA
Jun 01, 2020NETGEAR Employee Retired
I have read that changing MTU from 1500 to 1492 has helped some with this same kind of problem. I don't like doing that without some assurance that it won't break things completely.
Changing the MTU from 1500 to 1492 won't break your FVS336Gv2. Kindly read the response of GopherGuy (Message 14 of 15) on this old forum thread here.
Regards,
DaneA
NETGEAR Community Team
fred339
Jun 02, 2020Tutor
OK. Thanks.
[NB: I have seen this type of change drastically affect communications in the past. That's why I asked. I didn't mean would it "break" the FVS336Gv2, just that the communication might be stopped.]
I did change the MTU from 1500 to 1492. It appears there are no ill effects in interoperation.
However, the dropouts of internet service continue.
We have instrumented this carefully and find the router to be the center of failure.
A reboot of the router fixes the problem when it persists.
Intermittent connection failures continue.
We are *still* logging:
HTB: quantum of class 11024 is big. Consider r2q change.
But have no idea what this means or what action is possible to "fix" it if that's a reasonable term. It does appear to be connected with the internet connectivity. But, that's not a conclusive determination.
Any ideas?
- DaneAJun 02, 2020NETGEAR Employee Retired
Let me share this old community post here. The same logs showing "HTB: quantum of class 11024 is big. Consider r2q change" was experienced by the community member 'WANAO' and he shared the solution he did to resolve it. The solution posted might work for you as well. Kindly try it.
Regards,
DaneA
NETGEAR Community Team
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