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Forum Discussion
deroliver
Jun 03, 2019Tutor
NETGEAR Insight VPN macOS 10.14.5
I just installed my new BR500 and added a new vpn user. Unfortunately I cannot get the InsightVPNClient to run on my macbook pro running macos 10.14.5. It just crashes everytime I open the app. How c...
deroliver
Jul 29, 2019Tutor
I figured that the insight vpn app is not crashing when my my macbook is connected to an external monitor and the internal display is turned off. I've already gave this information to the netgear support but unfortunately so far there still is no bugfix in sight - so the insight vpn client ist useless to me. :-(
MrJoshW
Jul 29, 2019NETGEAR Employee Retired
Hello,
You are correct, engineering believes the issue is due to the resolution being used on some of the MAC models. Currently they are working on a possible fix and I am working with them to determine a possible release date to address this issue.
- PurelyAndyJul 31, 2019Tutor
Hi,
I have exactly the same issue on my Mac Book Pro. Then it runs fine on my iMac 27".
I have OS 10.14.6 and the Insight App downloaded today.
Netgear said it was Apple and Apple said wipe computer.
Ahhh a clean install of Mac OS and only other App loaded was InsightVPNClient and it crashes.
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