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Forum Discussion
deroliver
Jun 03, 2019Tutor
NETGEAR Insight VPN macOS 10.14.5
I just installed my new BR500 and added a new vpn user. Unfortunately I cannot get the InsightVPNClient to run on my macbook pro running macos 10.14.5. It just crashes everytime I open the app. How c...
OlivierBart
Aug 19, 2019Aspirant
A new client InsightVPN 1.1.0.21 can be download, could you tell me if it resolve the probleme ? Thx
- deroliverAug 19, 2019Tutor
Unfortunately I cannot install the updated app. The download seems to be corrupted/damaged. It has only 524 kb. The old download pkg had 5 mb.
- OlivierBartAug 20, 2019Aspirant
It was here for download the client.
- ModoLAug 21, 2019Aspirant
Downloaded. Installed in 2 Mac,
1) Macbook Pro10.14.6 - On launch "InsightVPNClient quit unexpectedly"
2) Macbook Air 10.13.6 - see attached
- MrJoshWAug 19, 2019NETGEAR Employee Retired
The latest release does not include the issue of the client crashing on MacOS versions/builds. Due to the nature of the issue we are trying to pin point further on the issue and how it is being caused. Engineering is working on a test debug build for testing in the coming weeks that will have available to public testing. Once I have the build from engineering build for public testing I can send the build to available canidates.
- jkupeSep 03, 2019Aspirant
Any updates on this? We just purchased the BR500 so all our engineers could connect from there Macbook Pros to the VPN and the client crashes on all of their machines.
- MrJoshWSep 03, 2019NETGEAR Employee Retired
We are awaiting for the debug build but one work around that has been verified by engineering is to use an external display on the Mac as this will bypass the primary display of the unit.
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