NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NETGEAR Insight VPN macOS 10.14.5
I just installed my new BR500 and added a new vpn user. Unfortunately I cannot get the InsightVPNClient to run on my macbook pro running macos 10.14.5. It just crashes everytime I open the app. How c...
A new client InsightVPN 1.1.0.21 can be download, could you tell me if it resolve the probleme ? Thx
The latest release does not include the issue of the client crashing on MacOS versions/builds. Due to the nature of the issue we are trying to pin point further on the issue and how it is being caused. Engineering is working on a test debug build for testing in the coming weeks that will have available to public testing. Once I have the build from engineering build for public testing I can send the build to available canidates.
Any updates on this? We just purchased the BR500 so all our engineers could connect from there Macbook Pros to the VPN and the client crashes on all of their machines.
We are awaiting for the debug build but one work around that has been verified by engineering is to use an external display on the Mac as this will bypass the primary display of the unit.
Yes, if I use only the external monitor, it launches. Unfortunately, the use case for our team is to connect to the VPN when they are traveling, most likely without an external monitor. :)
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
