Netgear ProSafe VPN Firewall SRXN3205 not connecting.

Hi jgreenwell,

---

jgreenwell wrote:

Have one client that is not connecting to the VPN.  

---

Does this mean that you have other client that is/are able to connect to the VPN?

---

jgreenwell wrote:

The client is Windows 7 SP3 I've verified that the windows firewall is configured to allow the client access through the firewall.  

---

Have you tried to disable the windows firewall or any anti-virus or software firewall (such as Norton, Kaspersky, etc.) then check if you will be able to establish the tunnel?

A few more questions:

a. What is the current firmware version of your SRXN3205?

b. Are you using the NETGEAR Professional VPN Client software? If yes, what is the current version of it?

c. Have you tried to delete then re-create the VPN & IKE policies using the NETGEAR VPN Wizard on the SRXN3205?

Also, when I checked you profile, it seems that you will be getting an FVS318N in replacement of your SRXN3205 that got faulty.   Are you referring on another SRXN3205 regarding your concern that you have posted?

I look forward to your response. Welcome to the community! :smileyhappy:

Regards,

DaneA

NETGEAR Community Team