NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ChrisCam
Apr 13, 2020Aspirant
Netgear VPN reset license reset
Hello, I have a 5 user license pack installed on some laptops which have crashed which I have now replaced with new laptops. Unfortunately I am unable to uninstall the license and these remain ma...
- Apr 16, 2020
I just got an update that both VPN license keys you have provided have been reset. You may now re-register the VPN license keys to your new PCs/laptops.
Since your concern has been addresed/resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
DaneA
Apr 13, 2020NETGEAR Employee Retired
Welcome to the community! :)
Kindly send me the following below via private message:
a. the 5-user VPN license key that needs to be reset
b. e-mail address that was used when you have registered the VPN license key
Regards,
DaneA
NETGEAR Community Team
ChrisCam
Apr 13, 2020Aspirant
Sent private message thanks
- DaneAApr 14, 2020NETGEAR Employee Retired
I double-checked my Inbox and I didn't receive your private message.
Regards,
DaneA
NETGEAR Community Team
- DaneAApr 16, 2020NETGEAR Employee Retired
I just got an update that both VPN license keys you have provided have been reset. You may now re-register the VPN license keys to your new PCs/laptops.
Since your concern has been addresed/resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team- ChrisCamApr 18, 2020Aspirant
Thanks Issue is now soMuch appriciated/
Chris
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!