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Forum Discussion
jdrch
Dec 11, 2025Apprentice
PR60X configured with dual WAN failover loses both connections every 2 hours
I have a PR60X with Metronet (T-Mobile) fiber (static IP) on WAN1 and Verizon Home Internet Lite (DHCP) on WAN2. Both connections are set to ping Google and Cloudflare DNS to determine online status....
po3c
Dec 11, 2025Aspirant
Hi jdrch , Could you please follow this KB https://kb.netgear.com/000065831/How-do-I-enable-Secure-Diagnostics-Mode-on-my-Pro-Router to enable SDM, and PM SDM port number, we will check why Internet drops in about 2 hours. You may also do some sanity check: Is Verizon DHCP server lease time about 4 hours(that PR60X DHCP renewal happens in about 2 hours), when you could not ping external IP, was it from LAN device? Were you ping URL, or IP like 8.8.8.8? Can you ping from PR60X diagnostic page?
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