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Forum Discussion
Prosafe FVS318N - VPN Log errors relevant to disconnection
Good day,
We've had our Prosafe VPN router for the last two years and it's been mostly excellent when establishing and remaining on a VPN connection with our main office (using a Dell Sonicwall). Then for the last five weeks, the VPN has been down infrequently during business hours, and I've had to power-cycle the Prosafe VPN router before the connection gets working again.
I'm trying to determine the cause of the disconnection.
We are on the latest firmware release: v4.3.5-3.
Upon investigating the VPN Logs in the Monitoring tab, I've seen numerous errors which repeat often and somedays, there are different errors. I've included the output of our VPN log today. I appreciate any advise on this matter, especially if I can stop whatever is causing the VPN to negatively effect our business.
4 Replies
Hi Organika233,
Welcome to the community! :)
I suggest you to try to delete the existing VPN / IKE policies on the FVS318N then recreate it using the VPN Wizard.
Regards,
DaneANETGEAR Community Team
Hello DaneA,
Thank you for the suggestion, I can test this over the weekend. What result should I be expecting by recreating the VPN and IKE policies on our Prosafe FVS318N model? Is there anything I can do before and after making this change to verify that it made a difference?
Sincerely,
Terrence
I just want to follow-up on this. Were you able to try to delete the existing VPN / IKE policies on the FVS318N then recreate it using the VPN Wizard then check if you are able to open the VPN tunnel?
Kindly check also the SA Lifetime. Refer to the forum link below as reference:
SA Lifetime Guidelines for VPN Setup
Regards,
DaneANETGEAR Community Team
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