Forum Discussion

Aspirant

May 19, 2016

Protocol Binding 4.3.3-6 no internet DNS request resolved

SRX5308 with 4.3.3-6 firmware. We have 3 WAN ports in use. WAN1 suddenlink, WAN2 ATT, WAN3 3rd party. All can supply access to the internet and all work correctly when I connect my laptop directly...

NETGEAR Employee Retired

May 23, 2016

Hi Johnny555,

Keep us posted if ever you have already opened an online case with NETGEAR Support.

Regards,

DaneA

NETGEAR Community Team

Johnny555
Aspirant
May 23, 2016
I have sent support an email with the issue. Case 26907586
I believe the issue is the all protocol binding. In previous release the user would enter specific protocols for the appropriate WAN port then there would be 1 entry with ALL protocols to cover everything not specifically assigned to the WAN ports. The current firmware does not allow the user this option. When the user tries to select all and existing protocols are already selected the software tells the user they cannot do this because the protocol is already assigned.
- DaneA
  NETGEAR Employee Retired
  Jun 05, 2016
  Hi Johnny555,
  
  Are there any updates on the online case you have opened?
  
  Regards,
  
  DaneA
  
  NETGEAR Community Team
  - Johnny555
    Aspirant
    Jun 06, 2016
    I should have time to create the pcap reports this week.
    Has netgear support tested the issue in house?