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Forum Discussion
Johnny555
May 19, 2016Aspirant
Protocol Binding 4.3.3-6 no internet DNS request resolved
SRX5308 with 4.3.3-6 firmware. We have 3 WAN ports in use. WAN1 suddenlink, WAN2 ATT, WAN3 3rd party. All can supply access to the internet and all work correctly when I connect my laptop directly...
DaneA
May 23, 2016NETGEAR Employee Retired
Hi Johnny555,
Keep us posted if ever you have already opened an online case with NETGEAR Support.
Regards,
DaneA
NETGEAR Community Team
Johnny555
May 23, 2016Aspirant
I have sent support an email with the issue. Case 26907586
I believe the issue is the all protocol binding. In previous release the user would enter specific protocols for the appropriate WAN port then there would be 1 entry with ALL protocols to cover everything not specifically assigned to the WAN ports. The current firmware does not allow the user this option. When the user tries to select all and existing protocols are already selected the software tells the user they cannot do this because the protocol is already assigned.
- DaneAJun 05, 2016NETGEAR Employee Retired
Hi Johnny555,
Are there any updates on the online case you have opened?
Regards,
DaneA
NETGEAR Community Team
- Johnny555Jun 06, 2016Aspirant
I should have time to create the pcap reports this week.
Has netgear support tested the issue in house?
- DaneAJun 06, 2016NETGEAR Employee Retired
Hi Johnny555,
Take your time. :)
I am not sure if the NETGEAR Support team has already tested it on their end. Just kindly attach the pcap files on the online case you have opened for it to submitted for analysis.
Regards,
DaneA
NETGEAR Community Team
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