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Forum Discussion

BGy's avatar
BGy
Tutor
Nov 28, 2016

IPSec VPN Connection lost

My client is a Netgear Prosafe VPN Client Lite 6.4 (Windows 10 Prof x64) and I connect to a FVS336Gv3 firewall in the office.I can connect usually without any problem, I can open a Windows Remote Des...
Troubleshooting
Dan_Z's avatar
Dan_Z
NETGEAR Expert
Nov 29, 2016

Hi,

Welcome to the community!

Please make sure the Netgear Prosafe VPN Client Lite and FVS336Gv3 is lastest version (VPN Lite v6.40.004,FVS336Gv3 4.3.4-2).
You may download lastest version from netgear download center.

IPSec VPN connection lost may be due to network reasons,so suggest check the network.

 

Thanks.

BGy's avatar
BGy
Tutor
Dec 02, 2016

Hi Dan_Z,

 

I use latest versions as you listed. Previously I used L2TP/Ipsec and I found it's very stable, my connection survived the whole working day, but it's throughput is poor.

Because the planned higher number of VPN users we'd like to use IPsec VPN which offer higher throughput.

With FVS336Gv3 we got one license of VPN Client, currently I make tests with it, but before I recommend to management buying licenses for other employees, I should find a sollution to make it stable.

Would you give me an advice, how to catch network problem you mentioned or how to get a detailed info about the problem?

 

BR

 

    • BGy's avatar
      BGy
      Tutor
      Dec 05, 2016

      Hi Dan_Z,

       

      thank you for the throughput information. But please help me how to diagnose/fix my disconnection problem! I'd like to use IPsec instead L2TP.

       

      Thanks,

      Gyula

       

       

       

      • Dan_Z's avatar
        Dan_Z
        NETGEAR Expert
        Dec 07, 2016

        Hi BGy,
        I don't know your specific network environment, so can't give you the advice.
        Here is some diagnostic tool on FVS336Gv3's page "Monitoring->Disagnostics",maybe can help you.

         

        Thanks,

        Dan

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