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Forum Discussion
BGy
Nov 28, 2016Tutor
IPSec VPN Connection lost
My client is a Netgear Prosafe VPN Client Lite 6.4 (Windows 10 Prof x64) and I connect to a FVS336Gv3 firewall in the office.I can connect usually without any problem, I can open a Windows Remote Des...
Dan_Z
Dec 08, 2016NETGEAR Expert
Hi Gyula,
Thanks very much for your information!
I reproduced this case. If vpn client close abnormally(for example,close tunnel without clicking close tunnel button),
after reconnecting vpn ,will display tunnel connection is normal, but the traffic can't pass through.
If that happens,you can use the following two ways to reconnect:
(1)On VPN Client,use "close tunnel" button close the tunnel firstly,then reconnect the tunnel.
(2)Go to device "VPN->Connection Status->IPSec VPN Connection Status",disconnect the tunnel firstly,then reconnect the tunnel.
Thanks,
Dan
BGy
Dec 13, 2016Tutor
Hi Dan_Z,
thank you very much for your answer. If I try to reconnect I can, but I no longer access remote LAN.
As I see P2 renewals works without any problem (after every approx. 1000 seconds), but after the first P1 renewal (approx. 3400s) something goes wrong, after it client can't access remote LAN.
To debug this I specified in VPN Client at "Traffic verfication after tunnel opened" an IP address.
20161213 09:11:11:573 TIKEV1_OLDTGBIKE IKEv1 traffic: no response from 192.168.11.10 (error 11010) 20161213 09:11:30:581 Default (SA CTC-P1) SEND Informational [HASH] [NOTIFY] type DPD_R_U_THERE 20161213 09:11:30:620 Default (SA CTC-P1) RECV Informational [HASH] [NOTIFY] type DPD_R_U_THERE_ACK 20161213 09:11:32:073 TIKEV1_OLDTGBIKE IKEv1 traffic: no response from 192.168.11.10 (error 11010) 20161213 09:11:40:644 Default (SA CTC-P1) RECV Informational [HASH] [NOTIFY] type DPD_R_U_THERE 20161213 09:11:40:645 Default (SA CTC-P1) SEND Informational [HASH] [NOTIFY] type DPD_R_U_THERE_ACK 20161213 09:11:53:072 TIKEV1_OLDTGBIKE IKEv1 traffic: no response from 192.168.11.10 (error 11010) 20161213 09:12:10:081 Default (SA CTC-P1) SEND Informational [HASH] [NOTIFY] type DPD_R_U_THERE 20161213 09:12:10:121 Default (SA CTC-P1) RECV Informational [HASH] [NOTIFY] type DPD_R_U_THERE_ACK 20161213 09:12:13:572 TIKEV1_OLDTGBIKE IKEv1 traffic: no response from 192.168.11.10 (error 11010) 20161213 09:12:34:072 TIKEV1_OLDTGBIKE IKEv1 traffic: no response from 192.168.11.10 (error 11010) 20161213 09:12:40:074 Default (SA CTC-P1) SEND Informational [HASH] [NOTIFY] type DPD_R_U_THERE 20161213 09:12:40:117 Default (SA CTC-P1) RECV Informational [HASH] [NOTIFY] type DPD_R_U_THERE_ACK
What can causes that DPD works but I can't access remote LAN?
Thanks,
Gyula
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