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Forum Discussion
jdrch
Dec 11, 2025Apprentice
PR60X configured with dual WAN failover loses both connections every 2 hours
I have a PR60X with Metronet (T-Mobile) fiber (static IP) on WAN1 and Verizon Home Internet Lite (DHCP) on WAN2. Both connections are set to ping Google and Cloudflare DNS to determine online status....
schumaku
Dec 11, 2025Guru - Experienced User
All my production PR60X with failover configured (and ugin DHCP on both WAN interfaces, deposit of the "static" (aka. fixed assigned public IPv4 addresses, the ISPs supplying the appropriate IP address either way here). Don't know is that has an impact (neither does using Insight, or here Netgear Engage):
Failure Detection Method is set to DNS lookup, using two well known DNS addresses here:
Best suggestion for troubleshooting assistance would be to contact Netgear Support via https://my.netgear.com/ or try to reach out to the ProAV Design Support team.
- jdrchDec 11, 2025Apprentice
Thanks, I have the same Failure Detection Settings. However, based on your Dashboard Connectivity diagram it looks like you have Load Balancing enabled, which I don't.
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