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Forum Discussion
SCCHANG
Dec 11, 2022Tutor
Site to site iPSec VPN with two BR500 VPN router
Need help! We're an elementary non-profit school with 2 small campuses. We have been using Netgear SRX5308 router in one campus and a Netgear BR500 router on the other campus. It has been running fin...
- Dec 21, 2022
You may want to downgrade the firmware to an earlier version in order to isolate the problem. Just be reminded that downgrading the firmware will not have the enhancements and bug fixes of the later (or latest) firmware version.
You can check the older BR500 firmware version here.
If ever you are not yet aware as this might be related with the VPN issue you encountered, let me share the article below:
Security Advisory for Multiple Security Vulnerabilities on BR200 and BR500, PSV-2021-0286
Regards,DaneA
NETGEAR Community Team
DaneA
Dec 21, 2022NETGEAR Employee Retired
You may want to downgrade the firmware to an earlier version in order to isolate the problem. Just be reminded that downgrading the firmware will not have the enhancements and bug fixes of the later (or latest) firmware version.
You can check the older BR500 firmware version here.
If ever you are not yet aware as this might be related with the VPN issue you encountered, let me share the article below:
Security Advisory for Multiple Security Vulnerabilities on BR200 and BR500, PSV-2021-0286
Regards,
DaneA
NETGEAR Community Team
SCCHANG
Dec 26, 2022Tutor
Hi,
Our school is still in winter break and I have not been able to try downgrade the BR500 firmware. I read a little about Insight cloud service and wonder whether we're better off to use it for our site to site VPN. I have questions after reading a bit about Insight online for our site to site VPN connection:
1. It says cost is $9.99 per year for one device, that means for our two sites with 2 BR500, it costs $19.98 per year, am I correct?
2. Do we need to have both BR500 running the latest firmware which is V 5.10.0.5? (Before I try to download their firmware...)
3. Any limitation with using Insight instead of direct VPN between 2 sites with BR500?
4. What is the experience of disconnect or up time (e.g. 95% up time or better...)?
5. Any link you could provide in setting up Insight quickly with the proper steps?
Thank you,
Sun
- DaneADec 28, 2022NETGEAR Employee Retired
For me, I won't recommend using NETGEAR Insight to your BR500 because the BR500 is already EoL (End-of-Life) which means it is not being manufactured anymore as well as there will be no new firmwares that will be released and be aware about its multiple security vulnerabilities. The BR500 will not be able to handle any updates or fixes in NETGEAR Insight because of its EoL status.
Regards,
DaneA
NETGEAR Community Team
- SCCHANGJan 05, 2023Tutor
Hi DaneA,
I downgraded both BR500 router firmware from 5.10.0.5 to 5.6.0.2 (the version I know site-to-site IPSec VPN worked between the BR500 and SRX5308) without any configuration changes (router nor VPN configuration) and the site-to-site VPN started running without any issues. Hope this confirmation helps other who ran into site-to-site IPSec VPN connection problems.Thanks for suggesting the firmware downgrade to troubleshoot the issue.
Sun
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