Restore configurations failed- "CONFIGURATION FILE CRC FAILED"error

Question

Hi Guys,&nbsp;I'm trying to restore the setting on my router but getting CRC failed error.&nbsp;I upgraded the router to 4.3.3-6 which didn't accept the setting- checksum error. Then I had to downgrade the router to old firmware 3.0.9 but Now I'm getting CRC failed error.&nbsp;Any suggestion please?&nbsp;RegardsAdnan Zafar

DaneA · Answer

Hi&nbsp;Zafar,

&nbsp;

Welcome to the community! :)&nbsp;

&nbsp;

I assume your concern is kinda similar to this&nbsp;forum thread. &nbsp;I advise you to open an online case with&nbsp;NETGEAR Support&nbsp;at anytime. &nbsp;Let them know your concern&nbsp;for further assistance.&nbsp;

&nbsp;

Regards,

&nbsp;

DaneA

NETGEAR Support

JohnRo · Answer

Hi&nbsp;Zafar,

&nbsp;

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

&nbsp;

Thanks,&nbsp;

vlad_tepelea · Answer

Hi,&nbsp;I am having exactly the same problem. I own a FVS336Gv1. I am trying to reinstall the firmware 3.0.7-24 because my VPN connection does not work any longer and I suspect reinstalling the firmware might help.&nbsp;To that effect I created a settings backup file and tried to restore it immediately for testing purposes. I am getting the nasty CRC &nbsp;failed error message.&nbsp;Any help please?&nbsp;Best regards,&nbsp;Vlad

DaneA · Answer

Hi&nbsp;vlad_tepelea,

&nbsp;

Welcome to the community! :)

&nbsp;

Is your NETGEAR VPN firewall really an FVS336Gv1? &nbsp;Its because I've check your profile and it shows that FVS336Gv2 is registered under your name. &nbsp;Kindly double-check if your FVS336G is a version1 or version2. &nbsp;

&nbsp;

I believe the firmware v3.0.7-24 for &nbsp;FVS336Gv1 is different from the&nbsp;firmware v3.0.7-24 for&nbsp;FVS336Gv2.&nbsp;

&nbsp;

If you are pertaining to&nbsp;firmware v3.0.7-24 for &nbsp;FVS336Gv1, download it&nbsp;here. &nbsp;Otherwise, if your have FVS336Gv2, you may download&nbsp;firmware v3.0.7-24 for it&nbsp;here.

&nbsp;

Regards,

DaneA

NETGEAR Community Team

vlad_tepelea · Answer

Hello, Thank you for your answer. Let me explain about the FVS336Gv1/v2. As a matter of fact I registered both, but under different accounts. The v1 was registered with user name vlad.tepelea@centric.eu (see below confirmation e-mail for this account). Its SN is 1PD49BWC000A6. That is the one I am still owning. The v2 is not in my possession any longer and I would like to get rid of it and put instead the v1. As we speak I cannot register the v1 on my actual functioning account (vlad.tepelea@gmail.com) as the website says the number is already in use (I tried). Interestingly enough, the customer number is the same for my two accounts, only one of which is accessible (vlad.tepelea@gmail.com). I hope I clarified this issue. I definitely own a v1, but it is not on my account. If you can, please help solving replacing the v2 with the v1! I will be more than happy. Now my main question is still the same: how I am going to restore the firewall to its actual settings if the .cfg file results in CRC check fail? Other than doing it manually how can I restore the actual configuration to the unit? Is it possible that the error is precisely due to altered firmware and that on the freshly re-installed firmware it will not happen any longer? Thank you, best regards, Vlad My actual profile (screen capture) Customer number: 17173970 Email: vlad.tepelea@gmail.com Update your email address Change Password Old confirmation e-mail sent to vlad.tepelea@centric.eu From: NETGEAR Support [do-not-reply@netgear-support.com] Sent: 24 iunie 2011 12:04 To: Tepelea, Vlad Subject: Your NETGEAR Support Customer Account Information Dear Customer, Thank you for signing up with NETGEAR. Please find your NETGEAR Customer Support Portal account details below: Customer #: 17173970 Username: vlad.tepelea@centric.eu Password: CB79E088 IMPORTANT - PLEASE SAVE THIS EMAIL! You will shortly receive a confirmation email if you registered a new product with us. Visit our NETGEAR Support Website to find solutions to common questions, download product updates and manuals. You can edit your profile, submit an online ticket, register additional products by visiting ourNETGEAR Customer Portal. You can find our contact information here. Thanks, NETGEAR Customer Support

Forum Discussion

Restore configurations failed- "CONFIGURATION FILE CRC FAILED"error

10 Replies

Related Content

"Ethernet" doesn't have a valid IP configuration

Configure switch in "ring"

Need help on "bridge mode/access point" configuration

Impossible to use premium features: Smart Parental Controls App Error on Activation ("SPC-ACT-FAIL")

Problème configuration Wifi plus "complexe" / Mesh / One Name

NETGEAR Academy

ProSupport for Business