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Ridwan's avatar
Ridwan
Tutor
Sep 14, 2016
Solved

SRX5308 - DHCP client list not working after upgrade to 4.3.4-1

LAN Groups page (Network Configurioton > LAN Settings > LAN Groups) doesn't display any list of devices after Firewall SRX5308 has the firmware version 4.3.4-1 applied to it. It would list all devices with the previous version 4.3.3-8. Can someone help please?

  • Hi Ridwan,

     

    I believe that your concern is the same as your post on the forum thread here.  Kindly answer the questions below:

     

    a. Have you performed a factory reset after upgrading the firmware to v4.3.4-1 then reconfigure it from scratch? 

    b. Have you tried to select/click refresh after selecting the LAN Groups screen?

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

3 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi Ridwan,

     

    I believe that your concern is the same as your post on the forum thread here.  Kindly answer the questions below:

     

    a. Have you performed a factory reset after upgrading the firmware to v4.3.4-1 then reconfigure it from scratch? 

    b. Have you tried to select/click refresh after selecting the LAN Groups screen?

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • Ridwan's avatar
      Ridwan
      Tutor

      Hi DaneA,

       

      Thank you very much for your reply. Your advice (b) about clicking the Refresh link from the top right did the trick. I can't believe that it was so bleeding obvious but in the previous firmware I never had to do that and hence I didn't even notice that or thought of using that Refresh link. Thanks heaps again, you made my day.

       

      regards

      Ridwan

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi Ridwan,

         

        You're welcome! :)  I'm glad the problem is now resolved.

         

        Feel free to post your future concerns here in the community.

         

         

        Cheers,

         

        DaneA

        NETGEAR Community Team

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