NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mats-S's avatar
Mats-S
Tutor
Sep 03, 2016
Solved

SRX5308 and VOIP

Current firmware: 3.0.7-24

We have a problem with VoIP, telefony works fine but status LEDs on phones do not show status (busy/free).

The latest firmware 4.3.4-1 states the following in the release notes:

 

  • No NAT translation of SIP headers during REGISTER, outbound call and SDP.

Will this affect the functionality for our phones?

 

Rules are allow all from inside to outside.

Also, we've tested with a Linksys firewall and then i works prefect.

Any ideas?

Kind regards,

/Mats

  • Hi,  sorry for the delay.

    today we disabled SIP ALG and rebooted the firewall. Now everything is workingn as expected.

     

    Thanks,

     

    /Mats

9 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi Mats-S,

     

    Welcome to the community! :) 

     

    On the web-GUI of the SRX5308, go to Security > Firewall > Advanced.  Is there a check mark on the box that says "Enable SIP ALG"? 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • Mats-S's avatar
      Mats-S
      Tutor

      Hi, Thanks for your reply.

       

      Yes, SIP ALG is checked.

      However, I'm unsure if we've rebooted the unit since checking it. Unsure if that matters though.

       

      kind regards

      /Mats

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi Mats-S,

         

        We’d greatly appreciate hearing your feedback letting us know if the information I’ve provided has helped resolve your concern or if you need further assistance.  If ever your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!


        Regards,

         

        DaneA

        NETGEAR Community Team
         

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More