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Forum Discussion
dajohnso
Mar 04, 2017Aspirant
SRX5308 non responsive 2-12 seconds LAN/WAN sporadically through day, drops all VPN connections too
I saw a simlar posting from 6/2015 that was not answered and closed "due to inactivity". I have (5) SRX5308 and they all exibit the same issue. In some cases I have RIP protocol enabled and in others...
DaneA
Mar 06, 2017NETGEAR Employee Retired
Hi dajohnso,
Welcome to the community! :)
I believe the online case you have with NETGEAR Support is going to be escalated to the engineering team. The engineering team will do further investigation as to why the issue occurs on not just one but five SRX5308.
I suggest you to keep us posted here on the community about the updates coming from the engineering team in order for the benefit of other community members who might be experiencing the same issue.
Regards,
DaneA
NETGEAR Community Team
dajohnso
Mar 06, 2017Aspirant
As an update, just so were all clear its not the local network or the WAN, I have replaced one SRX5308 with a cisco 1841 and it has had literally 0 packets lost in 4 days.
Also, please look into what the router does if many, many hackers are trying to login to the router remotely? The SRX5308 had nothing in the log files but the Cisco logging did indicate a large number of failed login attempts from the wan port. Is it possible the SRX5308 locks up for a few seconds on too many login failures? Can you turn off login on the wan ports all together? (i.e. add a check box, ingrore all telnet/ssh/rlogin attempts to the routers IP (unless its in NAT mode and there is port forwarding on these ports to another computer or DMZ)
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