NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
VPN Client Activation ?
Hello
I have just replaced my 500 SSD to a 1TB SSD. On boot Netgear VPN software says, it is not activated. When I try to activate it, I got an error as it is activated on an other pc, first I have to uninstall/deactivate it.
Previously when I faced with such problem (reinstall or stolen laptop), I created a support ticket to delete the activation from the system. Now it is not possible, only community or KB search is possible, or I can call them on a paid phone number. It is ridiculous. I dont need support just someone who can delete the current activation.
How can I manage such thing now and in the future?
(this kind of 'support' is one of the thing I avoid purchasing Netgear products)
I just got a feedback today. Your VPN Lite license key has been reset. Kindly check it. :)
If ever your concern has been resolved and you have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,DaneA
NETGEAR Community Team
5 Replies
Replies have been turned off for this discussion
Thank you.
I just got a feedback today. Your VPN Lite license key has been reset. Kindly check it. :)
If ever your concern has been resolved and you have no further concerns, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,DaneA
NETGEAR Community Team
It is working now, thank you.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
