NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JorisN
Feb 28, 2017Initiate
VPN Client Lite license key
We purchased 6 SRX5308 firewalls in may of 2011. At that time I didn't know there was a VPN Client for windows available. Now I would like to use it, but I need a license key to install it, which I ...
JohnRo
Mar 03, 2017NETGEAR Employee Retired
Hi JorisN,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Thanks,
ms1234
Mar 23, 2017Aspirant
Hello,
Have been using VPN Client Lite for years with a few different Netgear routers with much success for reaching home and remote offices, etc. Recently uninstalled VPN Client Lite on one host before re-image... which is supposed to release the license key but apparently that did not happen. Now trying to set up again and tells me KEY is in use on another machine. I even went back and checked the VM I'd made of that machine before re-image. Indeed the app was uninstalled while online.
Currently unable to create a support ticket, phone or chat session. These seem to have expired.
Would a moderator or support be kind enough to PM me so I can send the KEY # for reset.
Thanks in advance,
Matt
- DaneAMar 23, 2017NETGEAR Employee Retired
Welcome to the community! :)
It seems you have already opened an online case with NETGEAR Support. I also inquired it to the NETGEAR Support team. Kindly wait for their response.
Regards,
DaneA
NETGEAR Community Team
- DaneAMar 26, 2017NETGEAR Employee Retired
I just want to follow-up on your concern. I believe your VPN Lite license key has been reset already. Were you able to try to register it?
Regards,
DaneA
NETGEAR Community Team
- ms1234Apr 02, 2017Aspirant
Support got in touch. Key is reset and all is resolved. Thank you and best regards.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!