Forum Discussion

Tutor

Feb 14, 2019

VPN Client VPNG01L VPNG05L

I need a license for the Netgear VPN Client Pro VPNG05L or VPNG01L. In the past I purchased it from Netgear4Less.com but can't find it anymore. EOL or not I need a license and am not in a possiti...

DaneA

NETGEAR Employee Retired

Feb 17, 2019

Hi Augello,

In the past I purchased it from Netgear4Less.com but can't find it anymore.

I suggest you to kindly check your past e-mails you got from Netgear4Less.com and you might find the VPN license key you have purchased from them.

EOL or not I need a license and am not in a possition to change products at this time.

Can anyone help me purchase a KEY?

Both of the VPNG05L or VPNG01L are already EoL. If ever you have already registered your VPNG05L / VPNG01L license keys you have purchased before, kindly send me via private message the e-mail address/es you think that you might have possibly used when you registered it and I'll make a request to have it check.

Regards,

DaneA

NETGEAR Community Team

Augello

Tutor

Feb 19, 2019

Thanks: Your suggestion was spot on.

One other simular issue you might help with is restoring a VPN Lite Client key.

I uninstalled the Netgear ProSafe VPN client Lite 4.6 from a laptop, which should have released the software key. But after installing the client on the user's new laptop the key won't activate.

Can you help?

Mike

Nodism1125
NETGEAR Expert
Feb 20, 2019
Hi Mike,

What is the error code when you activate the license key?
- Augello
  Tutor
  Feb 20, 2019
  Activation error 34: The license can not be used to activate THE software.
  - Nodism1125
    NETGEAR Expert
    Feb 20, 2019
    Hi Augello,
    
    Error 34 - Wrong software client.
    
    Error message (Your license number cannot be used for activation)
    
    If you are using a VPN Professional Software, please uninstall and install the VPN lite software.
    
    VPN LIte v6.40.004 Download link
    
    VPN Pro Software Version 6.40.004 Download link