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Forum Discussion
Augello
Feb 14, 2019Tutor
VPN Client VPNG01L VPNG05L
I need a license for the Netgear VPN Client Pro VPNG05L or VPNG01L.
In the past I purchased it from Netgear4Less.com but can't find it anymore.
EOL or not I need a license and am not in a possiti...
Augello
Feb 19, 2019Tutor
Thanks: Your suggestion was spot on.
One other simular issue you might help with is restoring a VPN Lite Client key.
I uninstalled the Netgear ProSafe VPN client Lite 4.6 from a laptop, which should have released the software key. But after installing the client on the user's new laptop the key won't activate.
Can you help?
Mike
Nodism1125
Feb 20, 2019NETGEAR Expert
Hi Mike,
What is the error code when you activate the license key?
- AugelloFeb 20, 2019Tutor
Activation error 34: The license can not be used to activate THE software.
- Nodism1125Feb 20, 2019NETGEAR Expert
Hi Augello,
Error 34 - Wrong software client.Error message (Your license number cannot be used for activation)
If you are using a VPN Professional Software, please uninstall and install the VPN lite software.
VPN LIte v6.40.004 Download link
VPN Pro Software Version 6.40.004 Download link
- Nodism1125Feb 20, 2019NETGEAR Expert
Troubleshoot Software Activation
Errors can occur during the activation process. Each activation error type is displayed on the Software Activation page.
You can resolve most of errors by carefully checking the following:
• Verify that you entered the correct license number. (Error 031 indicates that the license
number was not found.)
• Your license number could already be activated (Error 033). Contact NETGEAR support.
• Your license number cannot be used for activation (Error 034). Contact NETGEAR
support.
• A firewall might block communication with the activation server (Error 053 or Error 054).
Find out if a personal or corporate firewall is blocking communications.
• The activation server might be temporarily unreachable. Wait a few minutes and try
again.
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