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Forum Discussion
Sspe
Nov 29, 2018Aspirant
VPN connection between 2 Netgear SRX5308 seem to be intermittently dropping
This location has a IP phone gateway that is connection via VPN to remote location using two ProSafe SRX5308.
Lately we have drop outs during calls to remote location, not here at source.
On ...
JohnC_V
Dec 04, 2018NETGEAR Employee Retired
Hi Sspe,
Welcome t our community! :)
It seems that your VPN connection is expiring. May you be able to try increasing the SA-lifetime(sec) under VPN > IPSec VPN? Let us see if it will still expire.
Regards,
Sspe
Dec 04, 2018Aspirant
I will give this a go as soon as I am able to drop the link.
Thank you!
- SspeFeb 13, 2019Aspirant
How do I test to know if my VPN stays connected?
- JohnC_VFeb 14, 2019NETGEAR Employee Retired
Sspe,
You may go to VPN > Connection Status > IPSec VPN Connection Status or you can manually test it by sending a ping request to the remote location.
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards.
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