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Forum Discussion
netpilot
Nov 18, 2016Aspirant
VPN Lite Client License not available after uninstall
The VPN Lite Client which came with the router was istalled on a Win 8.1 pro machine and worked well. Due to a new laptop the client has to be installed on that new machine now, which is running unde...
- Dec 13, 2016
Hi netpilot,
I would like to inform you that your license has now been reset. It should be usable now on your installation.
Have a great day!
Thanks,
JohnRo
Nov 22, 2016NETGEAR Employee Retired
Hello netpilot,
Welcome to the community!
Regarding this case, I believe the best way is to contact our Support Team and create a ticket for license reset. If you have uninstalled it while the device is online, the server should have been notified. It appears that the server did not detect the uninstallation of the application.
Thanks,
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