NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Hiran
Oct 09, 2015Aspirant
VPN Users connecting to Network Shares
Hi All, I have been running into an issue with users connecting to netowork shares through a Netgear VPN connection (Netgear FS336g). The problem is onyl ONE user is able to access any share at ...
JohnRo
Oct 09, 2015NETGEAR Employee Retired
Hello Hiran,
Welcome to the community!
I understand you are having an issue with the VPN users accessing a share at the same time, I'll see if I can help you out. I have some questions first, this will help me to identify or atleast get more details on your network. Please see the questions I listed below:
1. Does the VPN users have thier unique IPs through the tunnel?
2. Does the issue happen on other shares as well?
3. What is the hardware version of the FVS336G? (You can PM me the serial number if you are not sure where to find it)
4. What is the firmware version you are using?
Looking forward to your response.
Thanks,
- HiranOct 09, 2015Aspirant
Thank you for the quick response.
1) VPN users have their unique IP's
2) The issues happens no matter which share they are connected to. I could access share A and if a user tries to use share B I will no longer see my folders in Share A.
3) the hardware version is 3 (FVS336Gv3)
4) Firmware version is 4.3.1-14
I certainly hope there is a resolution to this problem.
Thank you for your help.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!