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nettyuser's avatar
nettyuser
Aspirant
Apr 16, 2018
Solved

VPNG01L VPN Prosafe Client activation Error #54

Software activation is failing.  I'm receiving the following "Activation not completed" ... "Activation Error 54: The Activation Server is unreachable."..   I've tried disabling the firewall and an...
Software & Apps
  • DaneA's avatar
    DaneA
    Apr 17, 2018

    nettyuser, 

     

    Is your computer already using Windows 8 before or was just updated to Windows 8? 

     

    Since you have already tried to disabled both the Windows firewall and anti-virus, kindly try to uninstall the anti-virus software in your Windows 8 PC and check if same problem will occur. 

     

    Also, if ever you are not using the latest version of the VPNG01L, I suggest you to install it on your PC.  You can download the latest VPNG01L Professional Software Version 6.40.004 here.

     

     

    Regards,


    DaneA

    NETGEAR Community Team

DaneA's avatar
DaneA
NETGEAR Employee Retired
Apr 16, 2018

Hi nettyuser,

 

Welcome to the community! :) 

 

Your VPN Client Lite license key needs to be reset.  Kindly send me via private message the following below and I'll request the higher tier of NETGEAR Support to reset the VPN Client Lite license key:

 

a. the exact VPN Client Lite license key

b. the e-mail address that was used to register the VPN Client Lite license key

 

 

Regards,

 

DaneA

NETGEAR Community Team

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