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Solved
VPNG01L VPN Prosafe Client activation Error #54
Software activation is failing. I'm receiving the following "Activation not completed" ... "Activation Error 54: The Activation Server is unreachable.".. I've tried disabling the firewall and an...
Is your computer already using Windows 8 before or was just updated to Windows 8?
Since you have already tried to disabled both the Windows firewall and anti-virus, kindly try to uninstall the anti-virus software in your Windows 8 PC and check if same problem will occur.
Also, if ever you are not using the latest version of the VPNG01L, I suggest you to install it on your PC. You can download the latest VPNG01L Professional Software Version 6.40.004 here.
Regards,
DaneANETGEAR Community Team
I'm still not able to activate the software. The same error is being reported -having disabled anti-virus and windows firewall. Windows 8.
Is your computer already using Windows 8 before or was just updated to Windows 8?
Since you have already tried to disabled both the Windows firewall and anti-virus, kindly try to uninstall the anti-virus software in your Windows 8 PC and check if same problem will occur.
Also, if ever you are not using the latest version of the VPNG01L, I suggest you to install it on your PC. You can download the latest VPNG01L Professional Software Version 6.40.004 here.
Regards,
DaneA
NETGEAR Community Team
I'm a little suprised that I'd have to uninstall the AV program as I initially installed the ProSafe VPN client ( NETGEARVPNClientPro_Setup_V6.40.004 ) with it running back in October 2017.
Would starting the computer in safe mode w/networking achieve the same as uninstalling the anti-virus program? As such, the AV program is not running and I still cannot activate the software.
Can Netgear tech support activate the software provided my computer's mac address?
It's now activated. I ended up upgrading to Windows 8.1 which did not work immediately. I ended up uninstalling the anti-virus software which did the trick.
Thank you for your help.
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