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LAK1's avatar
LAK1
Aspirant
Jan 02, 2019
Solved

VPNG05L Error code 33

Hello, I´ve formatted my laptop and reinstall vpn ipsec client but when I try to activate the software I get error code 33 (the license is already activated in other device).

 

How can I activate the software once again.

 

Regards.

  • LAK1,

     

    As per checking, you have 3 active licenses and we already reset the one that you sent. Please check if you can now install it.

     

    If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     

    Regards,

3 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Moderator

    Hi LAK1,

     

    Welcome to our community! :)

     

    May you be able to send me via pm the license key and the email address that needs to be fix? I'll look forward to your message.

     

    Regards,

    • LAK1's avatar
      LAK1
      Aspirant

      Hi JohnCarloV, 

       

      i´ve sent you a pm.

       

      Regards

      • JohnC_V's avatar
        JohnC_V
        NETGEAR Moderator

        LAK1,

         

        As per checking, you have 3 active licenses and we already reset the one that you sent. Please check if you can now install it.

         

        If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

         

        Regards,

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