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fred339's avatar
fred339
Tutor
Aug 19, 2015
Solved

Windows 10 Netgear ProSafe VPN Client not working at all or not well?

Using an FVS336Gv2 and Netgear ProSafe VPN client:

It works with Windows 7

It sometimes does not work at all with Windows 10.

It sometimes works with Windows 10 but has dropouts.

 

What should I do?

  • OK.  It appears that we finally have it working.

    This is using an FVS336Gv2 and we updated the firmware to the latest.  Perhaps this was the key change.

     

    The clients are 5.51.001

    Service: "IKE and AuthIP IPSEC Keying Modules" is Disabled.

     

    It worked fine for Windows 7 but Windows 10 required that we uninstall the client and reinstall it after the router firmware change.

    Now it seems to be working for all the Windows 10 machines.

13 Replies

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    • fred339's avatar
      fred339
      Tutor

      I did that but no change on one that doesn't work.

      The Console shows repeated:

      Default (SA Ikev1Gateway-P-1) SEND phase 1 Aggressive Mode [SA] [KEY_EXCH] [NONCE] [ID] [VID] [VID][VID][VID][VID]

      • JohnRo's avatar
        JohnRo
        NETGEAR Employee Retired

        Hello fred339, 

         

         

        What VPN software version are you using? Can you please test this version of the client software? Also, as what DaneA suggested you also have to run it in compatibility mode. 

         

        I'll look forward to your response. 

         

        Thanks,

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