NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Lascar77's avatar
Lascar77
Aspirant
Dec 17, 2022

Accessing Interface WAC104

Hi i just got an new WAC104 access point, and i cannot by any means i know access it's interface. The proposed guide in the box does not work. Using my knowledge of manual setup i used on previous routers and access points i have tried static ip and windows network discovery and such. But to no avail.

 

I have even changed my home router host i.p and assigned static ip to my mobile or pc to gain access but that also does not work.

 

I really need help figuring this out

5 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Lascar77 wrote:

    The proposed guide in the box does not work.


    What happens when you try? Unfortunately, "does not work" could mean many things.

     


    I have even changed my home router host i.p and assigned static ip to my mobile or pc to gain access but that also does not work.

     


    What is that home router and the other stuff on your network?

     

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

     

    Business Wireless - NETGEAR Communities

    You might like to search there for messages related to your problem.

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    Check for various troubleshooting tips.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More